I was catching up on some blogs yesterday, and one I really liked was this post on Spaghetti DBA. The authors main complaint was that he had grown disillusioned with Connect and the way in which so many issues are dealt with (ie, closed as “Won't” Fix”). All the author wanted was better feedback from the engineers when responding to issues. I'm adding my voice to this request because in the past year I have raised a couple of issues myself, only to be disappointed with the feedback: